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Rule 9. Contact information of person to answer questions about processing

DPDP Rules, 2025 · G.S.R. 846(E)

In simple words

Every company must prominently publish the business contact of its Data Protection Officer, if it has one, or of a person who can answer questions about data. It must also include this in every response to a rights request.

What this means for you
You should easily find who to contact about your data.
What this means for businesses
Publish a contact on your website or app and include it in every rights response.
Everyday example
A food delivery app lists a privacy contact email on its help page.

Who it applies to

All Data Fiduciaries.

Related sections and Schedules

Official textas notified

Source: MeitY copy of the Gazette, page 27. Printed dashes are shown as colons; the wording is unchanged.

Every Data Fiduciary shall prominently publish on its website or app, and mention in every response to a communication for the exercise of the rights of a Data Principal under the Act, the business contact information of the Data Protection Officer, if applicable, or a person who is able to answer on behalf of the Data Fiduciary the questions of the Data Principal about the processing of her personal data.

On this page
  1. In simple words
  2. Who it applies to
  3. Related provisions
  4. Official text